FAQ - General
What is a Travel Wifi mobile hotspot?
  • A Travel Wifi mobile hotspot, also known as Mifi, is a small wireless modem that connects any Wi-Fi enabled device to 4G Internet, with a fast and secure connection.
  • For instance, you can connect your laptop, your tablet or your smartphone to Internet while you're in Russia, that saves you money in data roaming.
  • It comes pre-configured, and doesn't require any installation!
The Pocket WiFi we use, has the following characteristics:
  • Size 97×58×13 mm
  • Weight 80 g
  • Networks 3G/4G
  • WiFi frequency 2,4GHz
What can I do with it?
Here are the most common examples of what you can do with a Travel Wifi personal mobile hotspot:

  • Send emails with attached photos or documents
  • Stay in touch with your family, friends; stay up to date with work (Email, Skype, Whatsapp, Facebook...)
  • Use maps on your smartphone; find your way easily!
  • Find useful information for your visit (public transportation schedules, museum hours, addresses...)
  • Download or stream movies
  • Update software
  • Use cloud services (e.g. Google Drive, Dropbox)
  • Play online games
Why should I rent an iTourer?
  • iTourer is as fast as possible in Russia, which is one of the best in the world: you may browse the web at 4G speed. On vacation or business trips, you certainly have better things to do than hunt for an Internet connection
  • You can enjoy Internet where and when you want! You don't have to look for a café, a fast food restaurant or go back to your hotel to find a connection
  • It's easy and without obligation. Just choose your rental dates.
  • Internet traffic is absolutely unlimited. Surf the web as much as you want, your mind at ease.
  • There are no hidden fees, no small prints, no asterisks.
  • Compared to roaming cost (up to 10€/MB depending on your country) you save significant sum of money.
  • Your phone number stay reachable on your phone number. Indeed, you don't even have to change your phone's simcard.
You can share the connection with up to 10 Wi-Fi enabled devices simultaneously. Feel free to share it with your friends or family!
How much data will I have?
You will have really unlimited volume of data at the best available 3G/4G speed for fair fixed daily price.
How fast is the connection?
The connection is ultra-fast if you are covered with 4G. If 4G is not available in your area, then you will be connected to the 3G+ or 3G network. 4G network in Russia is available in most cities and around major landmarks.
What is included in the Travel Wifi package I will receive?
You will receive your Travel Wifi hotspot in a protective cover that includes:

  • The hotspot, configured and ready to use
  • A wall charger
  • USB cable (to charge it on your computer)
  • The instructions for use, with the hotspot's key
  • An envelope for the return
Which regions are covered?
iTourer service covers the most of Russian regions, except for Far East.

Please see a detailed coverage map.

4G/3G coverage is available in all 4G/3G compatible areas. However, due to fluctuations in the signal of our providers we cannot provide any guarantee over the strength of your connection.

You should notice that in case of switch between 3G and 4G networks there may be a pause in internet access for several minutes.
Will the place where I stay in Russia be covered?
It should be. To be comfortable with that, please check the coverage map.